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Videos

26 Aug 2025

32min 35sec

Growth Leadership: Making Your Team a Revenue Generating-Center | Session Recording

Join Kristen Carloni of BlackRock for a powerful fireside chat on leveraging AI, data, and technology to drive revenue growth in B2B organizations. Discover how Kristen transformed her proposal team into a strategic revenue engine, built a scalable knowledge base, and made a compelling business case for AI investment. Session Highlights: Learn actionable strategies for […]

Kristen Carloni

BlackRock

Videos

26 Aug 2025

29min 32sec

Generative AI in Financial Services | Session Recording

Discover how industry leaders are breaking through the barriers of generative AI in financial services! Join Jacquelyn Reardon from Franklin Templeton and writer, Diego Lomanto as they discuss real-world strategies for implementing AI in marketing, overcoming resource challenges, and driving measurable ROI. Learn about: The importance of a centralized AI platform Overcoming barriers with Gen […]

Jacquelyn Reardon and Diego Lomanto

Videos

26 Aug 2025

31min 02sec

Video Content in Finance: Leverage Videos in 2025 to Boost Engagement | Session Recording

Discover how leading financial services marketers are leveraging video to stand out in a crowded market. Join Allison Knightley (Marketing Director, Columbia Threadneedle Investments), and Callan Young (CMO, ON24) as they discuss the growing importance of video in the marketing mix, strategies for targeting the right audience, and the balance between short-form and long-form content. […]

Allison Knightley and Callan Young

Videos

05 Aug 2025

27min 08sec

De-Coding Social Media Tools: Build a Better Social Media Strategy in 5 Easy Steps | Session Recording

Discover how financial services can transform social media from a marketing channel to a relationship-building powerhouse! Highlights include: real-world examples from VMware, Julius Baer, and more, insights from HootSuite’s 2024 Social Trends Report, the science behind successful social media engagement and more ! In this eye-opening presentation, Ben Cathers shares strategies to: How to listen […]

Ben Cathers

Hootsuite

Videos

05 Aug 2025

37min 25sec

Gaining Creative Courage in FS: Standing Out and Differentiating in a Uniform Market | Session Recording

Join industry leaders from MasterCard, Northwestern Mutual, and Drift as they explore innovative strategies for transforming customer experience in financial services. Discover how AI, personalization, and customer-centric approaches are reshaping marketing, breaking down silos, and creating more meaningful interactions. Key Insights: Navigating the post-cookie digital landscape Personalization strategies that build trust Leveraging AI and technology […]

Jill Moser, Dr. Fabiola Corvera-Stimeling, Lee Zucker

Videos

05 Aug 2025

31min 22sec

How Do We Adopt Gen AI? Unlock Trust of Gen AI & Explainable AI in Financial Services | Session Recording

Join Suresh Ande of Bank of America Merrill Lynch as he does a deep dive into the world of Generative AI! In this comprehensive presentation, explore what generative AI is and emerging tech trends, data security & privacy challenges and more. Key Insights: Bloomberg and Morgan Stanley’s AI strategies Autonomous AI agents Challenges in AI […]

Suresh Ande

Bank of America Merrill Lynch

Videos

10 Jun 2025

46min

Personalization Secrets: How Top Financial Brands Build Trust and Drive Growth | Session Recording

Dive into an exclusive panel discussion with marketing leaders from Northwestern Mutual and Meritrust Credit Union as they reveal cutting-edge strategies for personalized customer experiences. Learn how to: – Balance personalization without being “creepy” – Leverage customer data effectively – Build trust through targeted marketing – Drive business growth with smart personalization techniques Key insights […]

David Master, Jill Perlberg and Emily Stewart

Videos

10 Jun 2025

25 min 19sec

Simplifying Personalization: 4 Key Strategies for Customer-Centric Marketing | Session Recording

Discover how financial institutions can unlock powerful personalization strategies to enhance customer experiences and drive business growth with this 2024 presentation with Erika Whitestone from Dynamic Yield by Mastercard. Key takeaways include: establishing clear personalization goals, evaluating and activating your data, creating tailored customer experiences, and testing and learning from personalization efforts to drive more […]

Dynamic Yield

Erika Whitestone

Dynamic Yield by Mastercard

Videos

10 Jun 2025

28 min 55sec

Unmasking Digital Fraud: How Bots Destroy Marketing Budgets in Financial Services | Session Recording

Discover the shocking truth about fake web traffic and AI-powered bots targeting financial brands. Lucas Rabinowitz from CHEQ reveals how these digital threats are costing companies millions, destroying marketing campaigns, and compromising data integrity. Learn critical strategies to protect your marketing budget, detect fraudulent activities, and safeguard your digital ecosystem. Key insights include: 33% increase […]

CHEQ

Lucas Rabinowitz

CHEQ

Videos

01 May 2025

The Personalization Journey: Putting Customers at the Center of Every Interaction | Session Recording

Rajeesh Ramachandran of TD Bank & Michael Smith, Epsilon discussed how TD Bank has revolutionized customer engagement through a multi-year personalization strategy and first-hand stories from their personalization journeys. Learn key insights on building a data-driven approach that transforms customer interactions across digital and in-branch channels. Discover the principles, technologies, and strategies that helped TD […]

Strategy Institute

Videos

01 May 2025

41min 54sec

Marketing Transformation Secrets: Insights from Northwestern Mutual’s Lynn Teo | Session Recording

Discover groundbreaking marketing strategies from this 2024 DMFS New York session featuring industry leader, Lynn Teo, Chief Marketing Officer of Northwestern Mutual. Learn how to drive customer experience, transform your marketing organization, and unlock growth through innovative approaches.   Key insights include: Building marketing strategies aligned with enterprise goals Leveraging distribution channels effectively Creating value through […]

Lynn Teo

Northwestern Mutual

Videos

25 Feb 2025

Is Your Brand Effectively Reaching Today’s Diverse Audiences? | Session Recording

Are you ready to ride the next wave of digital marketing and elevate your brand? Embrace modern multichannel strategies to create meaningful connections across different demographics! Emily Childers from Credit Karma delivered an inspiring fireside chat, discussing how the brand has evolved its marketing strategy. She highlighted the shift from traditional advertising to influencer-driven engagement, […]

Emily Childers

Credit Karma

Blogs & Reports

05 Aug 2025

5 Social Listening Strategies Financial Brands Can’t Ignore | Blog Post

In today’s digital landscape, social media is more than a marketing channel—it’s a goldmine of customer insights. For financial brands, social listening isn’t just a nice-to-have; it’s a critical strategy for understanding and serving your customers. Here are five game-changing social listening strategies that can transform your financial marketing approach:   Uncover Hidden Customer Pain […]

Ben Cather

Hootsuite

Blogs & Reports

02 May 2025

7 Ways AI Can Supercharge Your Financial Content Marketing | Blog Post

In the rapidly evolving world of financial services, content marketing is no longer just about pushing information—it’s about creating personalized, engaging experiences that truly resonate with your audience. Enter AI: the game-changing technology that’s transforming how financial brands connect with customers. 1. Hyper-Personalized Video Content Gone are the days of generic marketing materials. AI enables […]

Kaltura

Adit Hoenigmann

Kaltura

Blogs & Reports

10 Jun 2025

3 Best Ways to Future-Proof Your Organization’s Strategic Planning | Blog Post

In an era of unprecedented change, strategic planning isn’t just a corporate exercise—it’s survival. Our recent panel with marketing leaders from Northwestern Mutual and Meritrust Credit Union revealed critical insights into building resilient, forward-thinking strategies.   Embrace Data-Driven Personalization The days of generic marketing are over. Jill Perlberg from Northwestern Mutual emphasized that personalization is […]

Jill Perlberg and Emily Stewart

Blogs & Reports

26 Aug 2025

7 Steps to Successfully Integrate AI Into Your Marketing Department | Blog Post

The buzz around artificial intelligence (AI) in marketing is louder than ever, but turning that excitement into real business value can be daunting. Whether you’re at a global financial firm or a fast-growing startup, integrating AI into your marketing department requires more than just adopting new technology—it demands a strategic, thoughtful approach. Here are seven essential […]

Jacquelyn Reardon and Diego Lomanto

Blogs & Reports

26 Aug 2025

The Ultimate Guide: Using Data to Prove Marketing’s Value to Executives | Blog Post

In today’s results-driven business landscape, marketing leaders are under more pressure than ever to demonstrate their impact on the bottom line. Gone are the days when brand awareness and creative campaigns alone could justify a marketing budget. Executives want to see clear, data-backed evidence that marketing investments are driving revenue, improving efficiency, and supporting business […]

Kristen Carloni

BlackRock

Blogs & Reports

10 Jun 2025

From Data to Delight: 4 Strategies for Personalization in Financial Services | Blog Post

In today’s digital landscape, financial institutions face a critical challenge: transforming raw customer data into meaningful, personalized experiences. Consumers no longer accept one-size-fits-all interactions; they expect tailored, relevant engagement that demonstrates genuine understanding.   Strategy 1: Establish Clear, Measurable Goals Personalization isn’t about technology—it’s about impact. Start by defining specific, measurable objectives. Are you targeting […]

Dynamic Yield

Erika Whitestone

Dynamic Yield by Mastercard

Blogs & Reports

26 Aug 2025

Harnessing Generative AI for Scalable, Personalized Brand Storytelling | Whitepaper

Executive Summary In the digital era, brands are challenged to deliver compelling, relevant stories to increasingly segmented audiences—at a pace and scale that traditional content creation methods can’t match. Generative AI, powered by advanced language models and writing assistants, is transforming how organizations approach storytelling. This whitepaper explores the opportunities, challenges, and best practices for […]

Mitch Rose

J.P. Morgan

Blogs & Reports

05 Aug 2025

Intent Marketing in Financial Services Transforming the B2B Buying Experience | Whitepaper

Executive Summary: The financial services B2B buying landscape is undergoing a radical transformation. Digital technologies, changing customer expectations, and advanced analytics are fundamentally reshaping how businesses interact and make purchasing decisions. With 88% of buying journeys expected to be digital by 2025 and an average of 27 touchpoints per purchase, organizations must reimagine their customer […]

Jill Moser, Dr. Fabiola Corvera-Stimeling & Lee Zucker

Blogs & Reports

30 Apr 2025

Artificial Intelligence in B2B Marketing: From Automation to Authentic Engagement | Whitepaper

Executive Summary: The convergence of artificial intelligence and B2B marketing represents a transformative moment in digital strategy. This whitepaper explores how AI is reshaping marketing from a tool of mere automation to a sophisticated mechanism for creating genuine, personalized engagement. Introduction: The digital marketing landscape is experiencing an unprecedented revolution. Artificial Intelligence is no longer […]

KEPLER

Carolyn Martin Emond & Jourdan Gariepy

Blogs & Reports

10 Jun 2025

Reaching the Next Generation of Financial Consumers | Whitepaper

Introduction The financial services industry is undergoing a profound transformation, driven by the shifting preferences and behaviors of younger generations. As millennials and Gen Z become increasingly influential in the market, brands are faced with the challenge of adapting their marketing strategies to effectively engage these tech-savvy, socially conscious consumers. In a recent discussion at […]

Emily Childers

Credit Karma

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