Agenda
PLEASE NOTE ALL TIMES ARE EST (-4:00 GMT)
7:45 am
7:45 am
NETWORKING BREAKFAST: BUILD COMMUNITY CONTACTS
8:45 am
8:45 am
OPENING COMMENTS FROM YOUR HOST
9:00 am
9:00 am
OPENING KEYNOTE: DRIVE REVENUE WITH PERSONALIZATION AT SCALE
Challenges of Delivering Best-In-Class Digital Experiences in a Dynamic and Highly Regulated FS Market
9:30 am
9:30 am
CMO POWER PANEL: WHAT’S NEXT FOR CMOS IN FINANCIAL SERVICES?
Managing Complex Growth and Taking a Seat at the Revenue Table
10:00 am
10:00 am
INDUSTRY EXPERT: ACQUIRE, DELIGHT, ENGAGE
Advanced Digital Innovation to Power Digital Customer Acquisition
10:30 am
10:30 am
SPEED NETWORKING! MAKE MEANINGFUL CONNECTIONS
11:00 am
11:00 am
EXHIBITOR LOUNGE: VISIT BOOTHS & SOURCE EXPERTISE
11:15 am
11:15 am
THE FINTECH FIRESIDE CHAT: DISRUPTORS TALK
Pinpointing the Main Forces for Growth: Creativity, Risk-Taking, and Cross-Functional Collaboration
11:45 am
11:45 am
INDUSTRY EXPERT: VOICE OF THE CONSUMER
How to Turn Customer Reviews into a Positive and Transformational Driver of Business Revenue
12:15 pm
12:15 pm
GAMECHANGERS PANEL: EMBRACING GENERATIVE AI
Personalization, Content Creation, Customer Engagement
12:50 pm
12:50 pm
NETWORKING LUNCH: DELVE INTO INDUSTRY CONVERSATIONS
2:00 pm
2:00 pm
EXHIBITOR LOUNGE: VISIT BOOTHS & WIN PRIZES
2:15 pm
2:15 pm
TRACK 1: CONTENT & STORYTELLINGCASE STUDY: STORYTELLING
Creating Narratives that Move Audiences to Action
2:15 pm
CASE STUDY: SEAMLESS MARTECH INTEGRATION
Managing Leaner Budgets Via More Efficient MarTech Implementation
2:45 pm
2:45 pm
TRACK 1: CONTENT & STORYTELLINGPANEL: TURNING B2B CONTENT STRATEGY INTO EXECUTION
Grow Your B2B Community with Strong Storytelling
2:45 pm
PANEL: DIGITAL MARKETING AND SALES
Which Digital Technology Solutions Will Truly Accelerate Your Organization’s Capabilities?
3:15 pm
3:15 pm
TRACK 1: CONTENT & STORYTELLINGINDUSTRY EXPERT: CONTENT STORYTELLING
Customers Pain Points and Problems
3:15 pm
INDUSTRY EXPERT: STRIKING THE BALANCE BETWEEN SELF-SERVICE & HUMAN
Managing Critical and Complex Interactions
3:45 pm
3:45 pm
EXHIBITOR LOUNGE: ATTEND VENDOR DEMOS & CONSULT INDUSTRY EXPERTS
4:15 pm
4:15 pm
INDUSTRY EXPERT: DIGITAL TRANSFORMATION
Aligning Your Digital Journey to Match an Existing Reputation and Competitive Edge
4:45 pm
4:45 pm
SPOTLIGHT ADDRESS: REPUTATION - POST-SVB AND ECONOMIC CHANGE
How Can Regulation and Consumer Transparency Re-Build Confidence in Financial Services
5:15 pm
5:15 pm
CLOSING KEYNOTE PANEL: SOCIAL MEDIA AND EMERGING TRENDS
Spotting Social Media Customer Behavior Patterns and Future Influences
5:45 pm
5:45 pm
CLOSING COMMENTS FROM YOUR HOST
6:00 pm
6:00 pm
EVENING RECEPTION: ENJOY GREAT CONVERSATION, MUSIC & NETWORKING
7:00 pm
7:00 pm