Agenda

PLEASE NOTE ALL TIMES ARE EST (-4:00 GMT)

DOWNLOAD BROCHURE
Hero
There are no agenda items with this track

7:30 am

REGISTRATION & NETWORKING BREAKFAST: BUILD COMMUNITY CONTACTS

8:40 am

WELCOME FROM STRATEGY INSTITUTE

8:45 am

OPENING REMARKS FROM THE CHAIRPERSON

9:00 am

KEYNOTE PRESENTATION: TRANSFORMATION PLAYBOOK

Prioritizing Martech Investments for Maximum ROI in Volatile Times

Maximize every technology dollar by focusing on tools that deliver clear revenue impact, minimize operational inefficiencies, and respond swiftly to shifting market conditions. Take away specific solutions to:

  • Evaluate current and prospective martech platforms using a scoring model based on business value, scalability, and cost-effectiveness.
  • Reallocate budget from underperforming tools to high-yield capabilities like AI-powered analytics, automation, and real-time personalization.
  • Secure C-suite buy-in and demonstrate ROI with credible, finance-aligned metrics your CFO will trust.

Optimize your stack, defend your budget, and turn martech into a resilient growth engine to amplify strategic impact across every customer touchpoint.

9:30 am

KEYNOTE PANEL DISCUSSION: CMO INSIGHTS

Leading Systemic Change, Scaling Trust and Driving Enterprise Growth

Hear C-suite marketing leaders reveal how they position marketing as a catalyst for enterprise-wide growth while navigating economic uncertainty, accelerating brand purpose, and building organizational resilience.
You will walk away with actionable strategies on:

  • Championing systemic change—aligning culture, data, and cross-functional collaboration to embed marketing at the heart of business strategy.
  • Scaling trust and relevance—combining purpose-driven storytelling with robust governance to deepen stakeholder confidence across volatile markets.
  • Strengthening risk resilience—turning uncertainty into opportunity through scenario planning, agile decision frameworks, and proactive reputation management.

Gain the leadership insights needed to elevate marketing as a growth engine and guide your organization confidently through change.

10:15 am

SPEED NETWORKING

10:30 am

INDUSTRY EXPERT PRESENTATION: INTEGRATED MARKETING ECOSYSTEM

Harnessing Unified Data, Platforms, and GenAI for Growth

Break down silos and unlock faster, smarter marketing with an integrated, AI-ready ecosystem. Develop a blueprint to:

  • Unify customer data and martech platforms into one compliant, insight-rich foundation.
  • Deploy GenAI for automated content creation, dynamic segmentation, and real-time campaign optimization.
  • Align teams and tools through governance strategies that accelerate speed-to-market and maximize ROI across every channel.

Transform fragmented systems into a cohesive growth engine that drives measurable revenue and deeper customer engagement.

11:00 am

REFRESHMENTS BREAK & EXHIBITOR LOUNGE:
ATTEND VENDOR DEMOS & CONSULT INDUSTRY EXPERTS

11:30 am

CASE STUDY: CHANGE LEADERSHIP IN ACTION

TRACK 1: RESILIENT BRAND

Building Agile Marketing Organizations that Thrive on Uncertainty

Transform a traditional department into an agile, data-driven growth engine, delivering faster campaigns, higher ROI, and a culture that embraces change. Adopt best practices to:

  • Restructure teams into cross-functional squads empowered to test, learn, and pivot quickly with a clear, step-by-step blueprint.
  • Establish a shared language of metrics and “return on objective” to secure executive buy-in and resources, even when direct ROI is difficult to prove.
  • Apply change management tactics that upskill talent, sustain momentum, and turn uncertainty into a driver of continuous innovation.

Reduce organizational risk through volatility by embedding agility, accountability, and experimentation at the core of your marketing function.

11:30 am

CASE STUDY: AI-POWERED WORKFLOW REINVENTION AT PRUDENTIAL

TRACK 2: MODERN MARKETING CAPABILITIES

Reimagining Your Marketing Workflow to Eliminate Pain Points and Improve Speed to Market

Redefine your marketing strategy and transform your marketing operations at scale using Generative AI. You will walk away with practical advice on:

  • Deploying AI agents that draft creative briefs, link internal + external data, and auto-route projects through Workfront to slash cycle times.
  • Activating Adobe Target’s generative-AI features to fuel true one-to-one personalization while filtering low-quality outputs via human-in-the-loop safeguards.
  • Leading change management – mapping workflow pain points, piloting quick wins, and guiding stakeholders through tough “keep vs. change” decisions.

Transform your marketing operations into an AI-enhanced engine that speeds personalization to market and frees talent for high-value creativity.

 

11:30 am

CASE STUDY: MARKETING TO THE NEXT GENERATION

TRACK 3: DATA & AI ENABLED GO-TO-MARKET

Shifting Strategies to Engage Younger Generations

Revamp your content, channels, and messaging to win the loyalty of Gen Z and young millennials without alienating legacy audiences. Take back to your office strategies to:

  • Implement platform-native tactics like short-form video, creators, and interactive tools that drive authentic engagement on TikTok, Instagram Reels, and emerging channels.
  • Develop values-driven storytelling frameworks that align financial products with younger consumers’ priorities: transparency, social impact, and financial empowerment.
  • Establish measurement and feedback loops that translate real-time social signals into rapid creative iterations and product enhancements.

Perfect a next-gen playbook that future-proofs your brand and captures the attention of tomorrow’s most valuable customers.

12:00 pm

INDUSTRY EXPERT PRESENTATION: TECHNOLOGY ENABLED CHANGE MANAGEMENT

TRACK 1: RESILIENT BRAND

Building a Business Case and Momentum to Drive Change Within Your Organization

Master strategies to gain support and accelerate adoption of new marketing technologies without getting stuck in pilot purgatory. Create a roadmap to:

  • Structure a compelling business case that quantifies ROI, risk reduction, and competitive advantage in terms executives understand.
  • Rally cross-functional stakeholders like compliance, IT, and sales into a change coalition that champions innovation.
  • Design quick-win pilots and proofs-of-concept that demonstrate value early and build unstoppable momentum.

Amplify technology-driven change to accelerate adoption, align stakeholders, and deliver measurable impact across your organization.

12:00 pm

INDUSTRY EXPERT PRESENTATION: MARKETING CENTER OF EXCELLENCE

TRACK 2: MODERN MARKETING CAPABILITIES

Standardizing Best Practices to Elevate Talent, Tools, and Outcomes

Unlock consistent, high-impact marketing execution by building a centralized hub of expertise, processes, and governance. Walk away with an action plan on:

  • Developing dynamic playbooks and templates that streamline campaign planning, content creation, and compliance approvals.
  • Designing scalable training programs and mentorship initiatives to upskill teams and encourage continuous innovation.
  • Implementing structured governance frameworks that align tool usage, brand standards, and performance metrics across all business units.

Bolster your Marketing CoE to increase agility, accelerate results, and ensure every campaign meets your highest standards.

12:00 pm

INDUSTRY EXPERT PRESENTATION: HYPER-PERSONALIZATION AT SCALE

TRACK 3: DATA & AI ENABLED GO-TO-MARKET

AI-Powered Campaigns That Anticipate Needs and Boost Conversion

Elevate every customer interaction by leveraging AI to deliver hyper-personalized campaigns that drive conversions and deepen loyalty. Source practical tips to:

  • Leverage predictive analytics to tailor messages and offers at the individual level.
  • Automate dynamic campaign adjustments based on real-time customer signals.
  • Measure lift from personalized outreach to optimize media spend and ROI.

Transform your marketing with AI-powered personalization to deepen engagement and maximize conversion rates.

12:30 pm

CASE STUDY: FUTURE-PROOF BRAND DIFFERENTIATION

TRACK 1: RESILIENT BRAND

Building a Stand-Out Financial Brand with Technology, Bold Identity, and Customer-Centric Innovation

Cut through product parity and industry inertia by fusing bold branding, cross-industry inspiration, and tech-driven simplicity into a scalable growth engine. You will walk away with practical advice on:

  • Leveraging technology to transform complex, slow products into experiences defined by speed, service, and simplicity.
  • Crafting an unmistakable brand—visual identity, mascots, and programs—that resonates now and with tomorrow’s customers.
  • Balancing AI automation with human empathy to deliver personalized engagement while sustaining a customer-centric culture.

Leave equipped to differentiate your brand today and future-proof its relevance for the next decade.

12:30 pm

CASE STUDY: MODERN FINANCIAL MARKETING FOR ADVISORS

TRACK 2: MODERN MARKETING CAPABILITIES

Empowering Advisors to Build Stronger Client Connections in a Digital Era

Develop a successful advisor marketing program that leverages social media, personalization, and targeted outreach. Discover how innovative strategies have empowered advisors to enhance their presence, connect with diverse client segments, and build stronger relationships. Source effective tips on:

  • Creating a strategic social media framework that helps advisors position themselves effectively in the digital space.
  • Balancing compliance requirements with authentic, personalized marketing to engage both older clientele and the next generation.
  • Developing strategies that enable advisors to build trust, improve visibility, and showcase their expertise.

Transform advisor marketing strategies to align with evolving client expectations and market dynamics.

12:30 pm

CASE STUDY: PAID MEDIA

TRACK 3: DATA & AI ENABLED GO-TO-MARKET

Maximizing ROI With Algorithmic Bidding and Privacy-First Targeting

Optimize your paid campaigns for cost-efficiency and compliance by harnessing AI-driven bidding strategies and first-party data tactics. Take away specific solutions to:

  • Leverage algorithmic bidding to adjust budgets and bids in real time for peak performance.
  • Implement privacy-first targeting using first-party and contextual signals to reach high-intent audiences.
  • Measure and attribute campaign impact accurately in a cookie-less environment.

Improve your paid media strategy to boost ROI while maintaining customer privacy and trust.

 

1:00 pm

NETWORKING LUNCH & EXHIBITOR LOUNGE VISITS

2:00 pm

CASE STUDY: M&A MAKEOVER

TRACK 1: RESILIENT BRAND

Unifying Brands Without Losing Customers

Seamlessly integrate merged brands to preserve customer loyalty and amplify brand equity. Master the success factors to:

  • Craft a unified brand identity that honors legacy equity and communicates a clear, consolidated value proposition.
  • Execute a phased communication plan that informs and reassures customers at every touchpoint.
  • Align product offerings and customer experiences to maintain continuity and build confidence throughout the transition.

Heighten your brand integration strategy to retain trust while creating a stronger, unified presence.

2:00 pm

CASE STUDY: CONTENT FACTORY

TRACK 2: MODERN MARKETING CAPABILITIES

Scaling Video and Social with Lean Resources

Drive consistent, high-quality content production and social engagement by establishing a streamlined “content factory” that maximizes output with minimal resources. Adopt best practices to:

  • Implement efficient batch-production workflows to create multiple videos and social assets in a single shoot.
  • Repurpose core assets across formats to extend reach.
  • Leverage affordable tools and creative hacks to maintain quality on a lean budget.

Optimize your content engine to power social channels and video strategy without relying on a big agency or large spend.

2:00 pm

CASE STUDY: DEMAND SCIENCE EVOLUTION

TRACK 3: DATA & AI ENABLED GO-TO-MARKET

Turning Predictive Data into Always-On Pipeline Generation

Supercharge your lead funnel by leveraging predictive analytics to identify high-potential prospects and automate continuous nurturing. Source your plan of action by:

  • Applying machine learning models to score and prioritize leads based on their likelihood to convert.
  • Designing automated nurture streams that trigger personalized outreach at key engagement milestones.
  • Monitoring pipeline health with real-time analytics dashboards to refine targeting and maximize conversion rates.

Increase pipeline performance to ensure steady, qualified lead flow 24/7.

2:30 pm

INDUSTRY EXPERT PRESENTATION: CREATIVE RISK-TAKING IN FINANCIAL MARKETING

TRACK 1: RESILIENT BRAND

Reinventing Brand and Media Strategies to Capture Attention

Break through the noise in the highly regulated financial arena by embracing bold, creative strategies that drive engagement and differentiation. Create a roadmap to:

  • Identify calculated creative risks that break through industry noise while staying compliant.
  • Design multi-channel campaigns that leverage bold storytelling to drive engagement.
  • Collaborate with compliance and legal teams from day one to turn constraints into innovative opportunities.

Impact your brand with fearless creativity that wins attention and drives results in a regulated landscape.

 

2:30 pm

INDUSTRY EXPERT PRESENTATION: STRATEGIC RESPONSE MANAGEMENT

TRACK 2: MODERN MARKETING CAPABILITIES

Building Always-Ready Playbooks for Real-Time Market Shifts and Crises

Ensure your team can act decisively when markets wobble or reputational threats emerge by developing proactive, battle-tested response frameworks. Take back to your office strategies to:

  • Develop scenario-based playbooks that map clear actions, roles, and messaging for anticipated market or crisis events.
  • Implement monitoring tools and trigger protocols to activate your response team within minutes of a market shift or reputational threat.
  • Conduct regular war-gaming exercises and post-mortem reviews to refine playbooks and ensure continuous readiness.

Reduce downtime and uncertainty by equipping your marketing function to react swiftly and confidently, turning unexpected disruptions into opportunities for leadership and trust.

2:30 pm

INDUSTRY EXPERT PRESENTATION: SEARCH REIMAGINED

TRACK 3: DATA & AI ENABLED GO-TO-MARKET

Navigating AI-Native Query Experiences and Intent Signals

Stay ahead of the AI-powered search revolution by mastering strategies that align your content with conversational queries and context-driven intent. Achieve a step-by-step action plan to:

  • Optimize content for AI-driven platforms and voice assistants to ensure your brand is the top recommendation.
  • Structure web and mobile experiences to capture emerging intent signals from chatbots, generative engines, and virtual assistants.
  • Integrate conversational search tactics into your SEO and SEM mix to boost discoverability across text, voice, and hybrid interfaces.

Advance your search strategy and secure visibility in the AI-first era of customer discovery to capture emerging opportunities, engage users with personalized experiences, and stay ahead of competitors.

3:00 pm

WORKSHOPS

Break into smaller groups of approximately 25 industry peers to work through practical hands-on exercises that will strengthen your role as a marketing leader within your organization.

WORKSHOP A: LEADERSHIP TOOLKIT 2030
Skills and Mindsets for the Next-Generation Marketing Executive

Future CMOs need a blend of strategic vision, technological fluency, and people leadership to excel. Take away specific solutions to:

  • Assess and bridge leadership skill gaps for data-driven and AI-supported decision-making.
  • Cultivate resilience, adaptability, and influence to guide teams through rapid market shifts.
  • Build cross-functional partnerships to secure resources and drive impact.

Optimize your leadership toolkit to thrive as a marketing executive in 2030 and beyond.

 

WORKSHOP B: IMPACT METRICS MASTERCLASS
Advanced Attribution Models for Proving Marketing Value

Move beyond last-click attribution to demonstrate true marketing ROI across complex customer journeys. Source practical tips to:

  • Design and implement multi-touch, data-driven attribution models tailored to financial services.
  • Establish lift tests and holdout experiments to measure incremental impact with statistical rigor.
  • Craft executive-ready reports and dashboards that connect marketing activities to revenue and business KPIs.

Master your metrics and the storytelling needed to prove marketing’s value and secure ongoing investment.

 

WORKSHOP C: AI ADOPTION ACCELERATOR 
Achieving 80 % Tool Uptake by Putting the Right Tech in the Right Place at the Right Time

Drive enterprise-wide adoption of new marketing platforms by aligning tools with workflows, champions, and measurable value. You will walk away with actionable strategies on:

  • Mapping pain points and matching features to real user jobs-to-be-done to spark immediate “aha” moments.
  • Building an enablement engine—training paths, use-case libraries, and peer champions—that sustains momentum beyond launch.
  • Tracking adoption metrics and showcasing quick-win ROI to secure ongoing executive support and budget.

Leave equipped to crack the adoption code and embed new technology seamlessly across your marketing organization.

Led by Ashley Cheretes, Director, Generative AI, Prudential Financial

 

WORKSHOP D: FINANCIAL ADVISOR MARKETING 
How Are You Framed? Helping Advisors Define, Design & Deliver Their Brand

While national initiatives provide great tools and infrastructure, the real impact happens locally, where advisors show up in their communities, build relationships, and frame their unique value. This workshop shifts the focus from corporate-scale enablement to individual advisor brand alignment. We’ll walk through a framework that empowers advisors to clarify how they’re currently framed in the marketplace and how to reshape that to better reflect their values, business goals, and ideal client relationships. From there, we’ll explore how to:

  • Define your personal brand and advisory message using a proven framing framework.
  • Design digital and social content that aligns with your identity and resonates with your audience—including plug-and-play content templates.
  • Deliver your message with consistency, using simple feedback loops and brand-friendly analytics to track engagement, relationship depth, and defining real ROI, not just impressions.

By the end of this session, advisors will walk away with a customizable toolkit and a clearer picture of how to show up online and in person in a way that deepens client relationships and accelerates growth.

Led by Katy Dugal Simpson, Chief Marketing Officer, The Callaway Black Group, Northwestern Mutual

 

WORKSHOP E: INFLUENCER-FIRST CONTENT STRATEGY

Integrating Diverse Human-Centric Content Formats to Set Your Brand Apart in the Financial Sector

Harness the credibility of influencers, employees, and customers to humanize your financial brand and expand reach. Adopt best practices to:

  • Identify and recruit authentic voices: industry experts, client advocates, and brand ambassadors.
  • Co-create content across formats that balance compliance with genuine storytelling.
  • Amplify influencer content through paid, owned, and earned channels to maximize visibility and engagement.

Advance your influencer-first strategy to heighten trust, drive engagement, and differentiate your brand in the financial sector.

3:45 pm

REFRESHMENTS BREAK & EXHIBITOR LOUNGE:
ATTEND VENDOR DEMOS & CONSULT INDUSTRY EXPERTS

4:15 pm

INDUSTRY EXPERT PRESENTATION: COOKIE‑LESS FUTURE

TRACK 1: RESILIENT BRAND

Retooling Targeting in a Privacy‑First Landscape

Future-proof your marketing by adopting alternative targeting methods as third-party cookies disappear and privacy regulations tighten. Walk away with an action plan on:

  • Leveraging first-party data strategies to maintain precise audience targeting.
  • Implementing contextual and cohort-based approaches that balance relevance with compliance.
  • Measuring campaign performance and attribution using privacy-safe analytics and aggregated metrics.

Adapt your targeting approach for a cookie-less world to uphold user privacy while sustaining marketing performance.

4:15 pm

INDUSTRY EXPERT PRESENTATION: AI AGENTS IN ACTION

TRACK 2: MODERN MARKETING CAPABILITIES

Streamlining Processes and Increasing Speed-to-Market with Intelligent Workflows

Harness AI agents to automate routine tasks, accelerate campaign launches, and free your team to focus on higher-value initiatives. Create a roadmap to:

  • Identify the marketing functions that gain the most from AI automation.
  • Establish governance and human-in-the-loop checks to ensure output accuracy, compliance, and brand alignment.
  • Scale AI-driven workflows across your organization to enable fast, consistent execution and continuous optimization.

Bolster your operations with intelligent workflows that improve efficiency, reduce time-to-market, and enable strategic focus.

4:15 pm

INDUSTRY EXPERT PRESENTATION: PERFORMANCE MARKETING BLUEPRINT

TRACK 3: DATA & AI ENABLED GO-TO-MARKET

Optimizing Media Mix with Real-Time Attribution and Lift Modeling

Allocate your marketing budget more effectively by harnessing real-time performance data and incrementality testing. Take away specific solutions to:

  • Implement real-time attribution dashboards that track channel impact and support agile budget reallocation.
  • Design lift studies and holdout experiments to measure the true incremental impact of each tactic.
  • Continuously optimize your media mix to maximize ROI amid evolving market conditions.

Improve your performance strategy with a data-driven engine that refines spend and boosts marketing outcomes.

4:45 pm

PANEL DISCUSSION: ENGAGEMENT REIMAGINED

Building Modern Journeys That Convert Attention into Loyalty

Capture and grow customer attention through modern, multi-channel engagement strategies. Achieve a step-by-step action plan to:

  • Design cohesive experiences that seamlessly connect digital, mobile, and in-branch touchpoints.
  • Leverage real-time data and AI to deliver scalable, personalized interactions.
  • Track loyalty metrics and iteratively improve journey stages to boost retention and advocacy.

Increase your impact with engagement journeys that transform customer interactions into enduring loyalty and business growth.

 

5:30 pm

KEYNOTE FIRESIDE CHAT: TRANSFORMING PURPOSE-BASED BRANDS

3 Insights for Legacy Financial Institutions

Modernize your brand identity and amplify its purpose to create campaigns that resonate emotionally and drive measurable impact. Master the success factors to:

  • Combine data-driven insights with emotional storytelling to craft breakthrough campaigns that drive engagement and conversion.
  • Develop a roadmap to evolve your brand identity, honoring your heritage and core values while embracing modern relevance.
  • Reframe setbacks as strategic learning moments, using failures to refine your purpose and strengthen stakeholder buy-in.

Advance your organization’s ability to honor its legacy while embracing innovation to create a purpose-driven brand that thrives in today’s dynamic market.

6:00 pm

END OF DAY ONE SUMMARY & CLOSING REMARKS

6:15 pm

EVENING RECEPTION: ENJOY GREAT CONVERSATION, MUSIC & NETWORKING

Get the latest news