Kate Purdy

Vice President, Marketing & Digital


All Sessions by Kate Purdy

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Day 1: Nov 7, 2024

4:45 pm

PANEL DISCUSSION: ENGAGEMENT REIMAGINED

Building Modern Journeys That Convert Attention into Loyalty

Capture and grow customer attention through modern, multi-channel engagement strategies. Achieve a step-by-step action plan to:

  • Design cohesive experiences that seamlessly connect digital, mobile, and in-branch touchpoints.
  • Leverage real-time data and AI to deliver scalable, personalized interactions.
  • Track loyalty metrics and iteratively improve journey stages to boost retention and advocacy.

Increase your impact with engagement journeys that transform customer interactions into enduring loyalty and business growth.

 

Day 2: Nov 8, 2024