In today’s results-driven business landscape, marketing leaders are under more pressure than ever to demonstrate their impact on the bottom line. Gone are the days when brand awareness and creative campaigns alone could justify a marketing budget. Executives want to see clear, data-backed evidence that marketing investments are driving revenue, improving efficiency, and supporting business growth. If you’re ready to move beyond vanity metrics and prove marketing’s true value, this guide is for you. Here’s how to use data to make your case—and keep your seat at the table.
- Start with the Right Metrics
Not all data is created equal. Focus on metrics that matter to executives:
- Revenue Attribution: Track how marketing activities contribute to closed deals and pipeline growth.
- Customer Acquisition Cost (CAC): Show how your efforts are optimizing spend.
- Customer Lifetime Value (CLV): Demonstrate how marketing nurtures long-term relationships.
- Conversion Rates: Highlight improvements at each stage of the funnel.
Pro Tip: Avoid “soft” metrics like impressions or social likes unless you can tie them to business outcomes.
- Build a Centralized Data System
Siloed data is the enemy of clear reporting. Invest in a centralized platform—such as a CRM or marketing automation tool—that integrates data from campaigns, sales, and customer interactions. This enables you to:
- Track the customer journey end-to-end
- Identify which channels and messages drive results
- Provide real-time dashboards for stakeholders
- Connect Marketing Activities to Revenue
Use attribution models (first-touch, last-touch, multi-touch) to map marketing’s influence on revenue. For example:
- Did a webinar generate qualified leads that converted?
- Did a content campaign accelerate deal velocity?
- Are certain channels consistently bringing in high-value customers?
Case Study: Kristen Carloni’s team at BlackRock used data to show that while they handled only 15% of opportunities, they influenced 90% of revenue—proving their strategic value.
- Forecast Future Impact
Don’t just report on past performance—use data to predict future outcomes. Analyze trends in engagement, pipeline growth, and campaign effectiveness to forecast how marketing will impact revenue in the coming quarters. This forward-looking approach positions marketing as a strategic partner, not just a cost center.
- Communicate Results in Executive Language
Executives care about growth, efficiency, and risk. Frame your data in terms they understand:
- How much revenue did marketing help generate?
- How did marketing reduce costs or improve efficiency?
- What insights can marketing provide to guide future investments?
Regularly update stakeholders with concise, visual reports that highlight trends, wins, and opportunities for optimization.
- Collaborate Across Teams
Work closely with sales, product, and finance to ensure your data is accurate and your story is aligned. Cross-functional collaboration helps break down silos and ensures everyone is working toward the same business goals. Conclusion Proving marketing’s value isn’t about collecting more data—it’s about collecting the right data and telling a compelling story. By focusing on revenue impact, building a unified data system, and communicating in executive language, you’ll earn trust, secure investment, and drive real business growth.
This blog post is based on the 2024 DMFS New York Session featuring Kristen Carloni of BlackRock