LeAnita has been a game changer in digital payments through her leadership roles with American Express, JPMorgan Chase, Citigroup, and First Data. She has created strategy and value for large corporate and middle market clients to help them achieve efficiency, maximize financial results and reduce friction in their procurement to payment process. She currently leads a relationship management team at USBank Corporate Payment Systems with charge volume of $5.3 Billion.
Day 1: Nov 17, 2020
Setting Today’s Plan from your Host
Review the key highlights of this event to help in achieving success from today’s sessions. Plan out your time strategically to achieve your most pressing needs.
PANEL DISCUSSION: DIGITAL LOYALTY OPPORTUNITIES
Using Big Data to Drive and Unlock Lucrative Acquisition and Retention Patterns
Big data has been big news with companies busy using data technologies to solve business problems to gain a 360-degree view of the customer. This session turns a swell of data into precise insights to drive engagement, revenue and loyalty. Create a roadmap to:
- Craft actionable insights from your sea of data
- Increase your adaptability and responsiveness towards a 360 view
- Open up to new insights to drive retention and loyalty
Create synergy between your firm’s data intelligence and CX efficiency.
Day 2: Nov 18, 2020