Jonathan Milne is the VP of AI Services at Demand Spring, where he helps B2B marketing leaders implement AI strategies that drive measurable results. With over 20 years of experience at the intersection of marketing and technology, Jonathan has guided enterprise clients through complex MarTech implementations while pioneering innovative approaches to data-driven marketing.
Day 1: Nov 6, 2025
4:45 pm
PANEL DISCUSSION: ENGAGEMENT REIMAGINED
Building Modern Journeys That Convert Attention into Loyalty
Capture and grow customer attention through modern, multi-channel engagement strategies. Achieve a step-by-step action plan to:
- Design cohesive experiences that seamlessly connect digital, mobile, and in-branch touchpoints.
- Leverage real-time data and AI to deliver scalable, personalized interactions.
- Track loyalty metrics and iteratively improve journey stages to boost retention and advocacy.
Increase your impact with engagement journeys that transform customer interactions into enduring loyalty and business growth.
Day 2: Nov 7, 2025
