Rachel Mann

Manager Marketing and Customer Experience

Rachel Mann is Manager of Marketing & Customer Experience at American Fidelity Assurance Company, a national B2B2C insurance and benefits administration company headquartered in Oklahoma City. She is responsible for leading the strategy for all customer-facing experiences and marketing materials including all company websites, online portal, print materials, video content, email marketing, social media and more.

All Sessions by Rachel Mann

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Day 1: Nov 3, 2022

Day 2: Nov 4, 2022

11:00 am

11:00 am



How To Embed Customer Experience Strategy To Your Marketing Approach

In a time where consumer choice is infinite, the most impactful differentiator is your brand’s customer experience. Elevate your brand and marketing strategy by integrating customer experience. Develop a blueprint to:

  • Integrate CX into marketing strategies
  • Create a customer journey map for your marketing
  • Tune your brain to have a consumer mindset

Boost your sales by raising your brand level through CX Marketing