Jon Ewing is Chief Marketing Officer for Fitch Group. He oversees a global team in a number of shared service functions including Corporate Communications, Digital Strategy, Design & Creative, Events and a centralized Marketing Operations team who work closely with marketing functions embedded in Fitch’s operating companies.
Jon joined Fitch Group through the firm’s 2014 acquisition of BMI Research, where he was CTO & CMO. Prior to BMI, Jon was Personalisation Director at dunnhumby, where he spent two years working on the Tesco account amongst other roles.
Jon’s background is in IT, beginning his career as a software developer & working his way up to leading the R&D department for Mediasurface. He spent nearly three years in India setting up and running an off-shore development centre.
Jon has a degree in Philosophy & Mathematics from the University of Bristol and a Masters in Cognitive Science from the University of Edinburgh.
Day 1: Nov 17, 2020
Day 2: Nov 18, 2020
PANEL DISCUSSION: INNOVATIVE DIGITAL PRODUCT DEVELOPMENTS
Harnessing Digital Disruption Across Team, Product and Marketing Levels
We are at the cutting edge of new disruptive trends and now is the time to plan future scenarios for fresh innovative product development and distribution. Explore a new world order where we can harness data and customer experience feedback to find innovative views on how FS products are going to look like in the next decade. The way forward: 10 top ideas to boost innovation after the crisis:
• Using data and transparency in a more customer-centric digital world
• What critical steps should you take now to improve the digital customer journey
• Internal culture changes: looking at the customer journey across the whole business
• What are the drivers of digital literacy and skillsets required to support disruptive innovation
Develop your always on 24/7 digital product of the future!