As Zignal’s CCO, Jen oversees customer engagement and experience, ensuring each customer receives maximum value from the platform as they use Zignal’s data to create actionable intelligence to support their most critical business goals and brand decisions. Jen has more than 20 years of industry experience, including holding several senior executive positions at WE Communications, most recently Global COO and President Insight Analytics.
Day 1: Nov 17, 2020
KEYNOTE POWER PANEL: GLOBAL GAME CHANGERS: LESSONS FROM COVID-19
What it Means for Financial Services Overall and the Digitization of Banking
Day 2: Nov 18, 2020
PANEL DISCUSSION: INNOVATIVE DIGITAL PRODUCT DEVELOPMENTS
Harnessing Digital Disruption Across Team, Product and Marketing Levels
We are at the cutting edge of new disruptive trends and now is the time to plan future scenarios for fresh innovative product development and distribution. Explore a new world order where we can harness data and customer experience feedback to find innovative views on how FS products are going to look like in the next decade. The way forward: 10 top ideas to boost innovation after the crisis:
• Using data and transparency in a more customer-centric digital world
• What critical steps should you take now to improve the digital customer journey
• Internal culture changes: looking at the customer journey across the whole business
• What are the drivers of digital literacy and skillsets required to support disruptive innovation
Develop your always on 24/7 digital product of the future!