Jeff Gibson is the Senior Vice President of Marketing Services at Mastercard, leading North America. Marketing Services provides customer acquisition and engagement capabilities that leverage our proprietary data, analytics, and technology, global marketing expertise and assets, and global network of preferred partners to deliver end-to-end campaigns with unparalleled results.
Jeff joined Mastercard in 2007 and built and then ultimately led the North American product development consulting solutions. He held a pivotal role in development of over fifty current consumer facing products across payments, checking and digital capabilities. He also spent five years as a business development lead for the full suite of D&S solutions for both National and Regional financial institutions.
Prior to joining Mastercard, Jeff was Group Manager of Data Operations at a division of IRI, where he spearheaded integrated marketing database development with marketing mix analysis deliverables. He has a penchant for Design Thinking, Epistemology, Foosball, and spent time as an actor. Jeff holds a B.A. in Psychology from Vanderbilt University.
Day 1: Nov 3, 2022
Day 2: Nov 4, 2022
10:00 am
10:00 am
CASE STUDY: MARKETING THROUGH CUSTOMER DATA & ANALYTICS
Leverage Data & Analytics for Consumer Engagement
The key to consumer engagement sits at the intersection of data, technology, and analytics. But while financial services are catching up to the many industries that have cracked the consumer engagement code, it’s not always easy to get it right.
Susan Grossman, EVP of Marketing Services at Mastercard, will discuss how financial institutions can leverage data and analytics for consumer engagement. In this 30-minute spotlight session, Susan will discuss the consumer engagement trifecta, the key principles for personalization, and how to put it all together.
