Eric Stevens

Vice President of Strategic Engagement

Eric is a technology industry veteran who has helped organizations address challenges in security, process automation, business process reengineering, forms automation, document management and software development. He is an expert in electronic forms, forms automation and enterprise content management. He has worked with major organizations in financial services, healthcare, manufacturing and government to help them modernize their processes and improve their user experiences.


All Sessions by Eric Stevens

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Day 1: Nov 3, 2022

3:15 pm

3:15 pm

TRACK 2

INDUSTRY EXPERT: PERSONALISATION AT SCALE

Are You Delivering the Experience Your Customers Expect?

While 87% of B2B and 73% B2C customers want to be delighted by the experiences companies provide, just 37% of B2B and 15% of B2C financial services consumers say that the financial services companies they’ve interacted recently with have met that standard.
Join us to hear from industry experts about:
  • Tools you can use to apply personalization to forms, sites and documents
  • How you can deliver a better experience to your customers while increasing internal efficiency and lower costs
  • How you can achieve compliance coverage, and differentiated customer experiences
Deliver personalized experiences to your customers with the right tools

Day 2: Nov 4, 2022