Amy Hu

Vice President, Co-Head of Marketing


All Sessions by Amy Hu

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Day 1: Nov 17, 2020

3:50 pm

3:50 pm

PANEL DISCUSSION: DIGITAL LOYALTY OPPORTUNITIES

Using Big Data to Drive and Unlock Lucrative Acquisition and Retention Patterns

Big data has been big news with companies busy using data technologies to solve business problems to gain a 360-degree view of the customer. This session turns a swell of data into precise insights to drive engagement, revenue and loyalty. Create a roadmap to:

  • Craft actionable insights from your sea of data
  • Increase your adaptability and responsiveness towards a 360 view
  • Open up to new insights to drive retention and loyalty

Create synergy between your firm’s data intelligence and CX efficiency.

Day 2: Nov 18, 2020