Amy Hu

Vice President, Co-Head of Marketing

All Sessions by Amy Hu

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Day 1: Nov 17, 2020

3:50 pm

3:50 pm


Using Big Data to Drive and Unlock Lucrative Acquisition and Retention Patterns

Big data has been big news with companies busy using data technologies to solve business problems to gain a 360-degree view of the customer. This session turns a swell of data into precise insights to drive engagement, revenue and loyalty. Create a roadmap to:

  • Craft actionable insights from your sea of data
  • Increase your adaptability and responsiveness towards a 360 view
  • Open up to new insights to drive retention and loyalty

Create synergy between your firm’s data intelligence and CX efficiency.

Day 2: Nov 18, 2020