Humanizing the Customer Journey with Social Media. 

Amy McIlwain: Author of The Social CEO and Global Industry Principal at Hootsuite.

A Holistic Approach To  Customer Experience: 

Special Interview with Maja Neable

CMO, Personal and Business Banking, North America, BMO

Special Interview with Justin Hoffman

SVP, Business Development & Chief Marketing Officer, PSA Insurance & Financial Services

Special Interview with Richard Gans

Director of Social Media, AXA

Photos from the

3rd Annual Digital Marketing for Financial Services Summit | New York City